Your Mill Project watch is warranted by Mill Project for one year from the original date of purchase under the terms and conditions of this warranty. This warranty covers any defects in material or workmanship under normal use during the one-year warranty period. The warranty only comes into effect if you have a copy of the receipt, this is required for proof of purchase. 

During the warranty period, the watch movement, hands, and dial are the only components covered under this warranty. If the covered component proves to be defective in material or craftsmanship under normal use, it will be repaired or the watch will be replaced free of repair charges. If we are to replace your watch, Mill Project cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. 

This Warranty Does Not Cover: 

  • Damage resulting from improper handling, lack of care, accidents, or normal wear and tear. 
  • Damage of internal or external components due to contact with water or moisture. 

This warranty is void if the watch has been damaged by accident, negligence of persons other than Mill Project themselves.

To obtain our warranty service, you must contact Mill Project to notify us of the problem and we will advise you on what to do next.